Apartments
How can I find out my electricity meter readings?
The electricity meters are all stored in a central room on the ground floor of each core. However, unfortunately it's always kept locked, so Watson send a list of meter readings out to all leaseholders each month. If you don't receive these, or you need a one-off reading (e.g. you are moving out), you will need to contact our Managing Agent, Watson.
How do I fix my smoke alarm when it starts beeping?
How do I replace a light bulb in my living room / bedroom?
Please see our step-by-step instructions.
How do I replace the light bulb in my hallway cupboard?
Who do I contact when the light around my bathroom mirror stops working?
The bathroom fittings, including the mirrors, were installed by a company called Utopia Bathrooms. Their address is Springvale Ave, Wolverhampton, Bilston, WV14 0QL. Their telephone number is 01902 406 402.
Can I reduce the temperature on our hot water cylinder?
With the cost of electricity increasing, one way to save on your usage is to adjust the temperature on your hot water cylinder. We have been told by some residents that the temperatures of their lower and/or upper tanks in their hot water cylinders were set to 70 degrees!
According the Health and Safety Executive website, there is a risk of Legionnaires' disease if the temperature is set too low. However, they recommend that "Hot water should be stored at least at 60°C and distributed so that it reaches a temperature of 50°C (55°C in healthcare premises) within one minute at the outlets."
We have been told by some residents that their service engineer recommended the temperature be changed to somewhere between 50°C and 60°C, and they have subsequently seen a noticeable reduction in their electricity usage.
Although we would not recommend that you change the temperatures yourself, for health & safety reasons, you may want to ask the engineer the next time your hot water cylinder is serviced.
According the Health and Safety Executive website, there is a risk of Legionnaires' disease if the temperature is set too low. However, they recommend that "Hot water should be stored at least at 60°C and distributed so that it reaches a temperature of 50°C (55°C in healthcare premises) within one minute at the outlets."
We have been told by some residents that their service engineer recommended the temperature be changed to somewhere between 50°C and 60°C, and they have subsequently seen a noticeable reduction in their electricity usage.
Although we would not recommend that you change the temperatures yourself, for health & safety reasons, you may want to ask the engineer the next time your hot water cylinder is serviced.
How do I open my windows fully?
Most, if not all, of the windows in Leetham House apartments have a latch preventing them from opening wider. However, they can be easily opened using a key. The following YouTube video is very helpful.
https://youtu.be/lXUtM6A0QlU
https://youtu.be/lXUtM6A0QlU
How do I fix my toilet when water is dripping constantly?
A number of residents have had problems with their toilet when the cistern doesn't seem to fill properly and is constantly dripping. Some have also noticed a small, but constant flow of water into the toilet bowl.
In most cases, the problem has been caused by a limescale build up around the washer at the bottom of the cistern which fits around the pipe into the toilet. According to a plumber, the limescale causes the washer to raise and the water to drip into the toilet, which then causes the cistern to keep filling up, albeit very slowly.
The washer looks something like this:
Although you can take the panel off yourself, it may be very difficult to reach into the cistern. You may need a plumber to take out the cistern to replace the washer. There are some recommendations on our Tradespeople page.
In most cases, the problem has been caused by a limescale build up around the washer at the bottom of the cistern which fits around the pipe into the toilet. According to a plumber, the limescale causes the washer to raise and the water to drip into the toilet, which then causes the cistern to keep filling up, albeit very slowly.
The washer looks something like this:
Although you can take the panel off yourself, it may be very difficult to reach into the cistern. You may need a plumber to take out the cistern to replace the washer. There are some recommendations on our Tradespeople page.